Reference

Open your account with clear privacy terms

Blackjack, Fish Hunter and UPI wallet actions all create account records, and our Privacy Policy explains how we collect, use, store and protect that data when you open…

Account data clarityUPI privacy contextCookie choicesRequest support

Explore the Lobby Read FAQ

Check how 11xgame treats your data

11xgame Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains what we collect when you create an account, verify your identity, use the wallet, set cookie choices or contact support. We use account data to run logins, protect your balance, process UPI, Paytm, PhonePe and Google Pay records, answer requests, meet legal

1
duties and keep our service working in permitted India regions. We do not sell your personal data. We share limited data only with payment processors, identity-check vendors, hosting partners, analytics providers and legal advisers where needed. Access and eligibility depend on local law and are available
2
where local law permits. If a law, court order or regulator request applies, we may retain or share records for that specific purpose while keeping access restricted inside our team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Ask us about privacy choices

Privacy requests need enough detail for us to match the right account without exposing data to the wrong person.

ACCOUNT CONTROLS

Control privacy around account records

We handle privacy as part of the account flow, not as a separate afterthought. Data is collected at specific points: account creation, login, device checks, wallet activity, support contact and cookie consent.

Data we collect

We collect account details, login records, device signals, wallet references and support messages. If you add payment details through UPI, Paytm or PhonePe, we keep transaction references rather than your full banking credentials.

Why we use it

Your data helps us run account access, verify wallet activity, detect unusual logins, respond to support requests and meet legal record duties. We do not use payment records for unrelated profiling or sale.

Cookie choices

Cookies help keep you logged in, remember consent choices and measure whether pages load correctly on mobile connections. You can change browser settings, but some account and wallet actions may need essential cookies.

Security checks

We protect accounts with password controls, OTP checks where used, device monitoring and restricted staff access. If we detect a risky login pattern, we may pause access until you confirm the activity.

Retention periods

We keep records only for as long as needed for account service, legal duties, dispute handling, fraud checks and tax or payment audits. When records are no longer needed, we delete or anonymise them.

Request changes

You can ask us to correct inaccurate data, provide a copy or check whether deletion is possible. Some payment and identity records may need to stay longer where law requires retention.

Find answers on your privacy rights

These questions explain how the Privacy Policy works when you open an account, use wallet methods or ask us to change your records. The answers are written for India account holders and focus on practical privacy choices. For any request linked to balance, withdrawals or identity checks, we first confirm that the request comes from you.

We collect details needed to create and protect your account, such as your name, mobile number, email, login records, device signals and wallet references. Extra checks may apply when identity or withdrawal verification is required.

For UPI, Paytm and PhonePe, we record payment references, status, time, amount and account links needed to match transactions. We do not ask for your banking password, card PIN or OTP through support.

Yes, you can ask us to correct inaccurate account data by contacting support from your registered email, mobile number or logged-in account. We may request proof before changing identity or payment-linked records.

Cookies help us keep sessions active, remember your consent choice, protect logins and measure page performance. You can manage them in your browser, but blocking essential cookies may affect account or wallet access.

Retention depends on the record type. Support messages may be kept for request handling, while payment and identity records can stay longer for legal duties, dispute checks, fraud prevention and accounting needs.

Only authorised team roles and selected service partners can access data needed for their work. Payment processors, hosting providers and identity-check partners receive limited records under service terms and confidentiality controls.

Some privacy choices, such as blocking essential cookies or refusing required identity checks, may limit account features. Access and eligibility also depend on local law and are available where local law permits.

Open your account with clear privacy terms

Ask us about privacy choices

Control privacy around account records

Data we collect

Why we use it

Cookie choices

Security checks

Retention periods

Request changes

Find answers on your privacy rights

01 What data do we collect when you open an account?

02 How does the policy cover UPI, Paytm and PhonePe?

03 Can you ask us to correct account data?

04 Why do we use cookies on 11xgame.bid?

05 How long do we keep your records?

06 Who can see your account data?

07 How do privacy choices affect access?

Related Pages